Receive leads from various sources (online inquiries, referrals, marketing campaigns, etc.).
Make an introduction call to the lead to establish initial contact.
During the call, assess whether the lead is active and genuinely interested in coworking space solutions.
If the lead is active, gather detailed information about their coworking space needs. Team size + Location preference + Budget constraints + Specific amenities or features desired Clarify their timeline for making a decision and any other relevant details.
+ Based on the gathered information, identify coworking spaces that meet the lead's criteria. + Create a list of curated options showcasing key details such as pricing, features, and location.
+ Share the shortlisted options with the lead via email or a presentation. + Schedule a follow-up call to discuss their thoughts, preferences, or additional queries.
+ Coordinate and arrange site visits to the shortlisted coworking spaces. + Provide expert guidance during visits to highlight the value of each option.
+ Support the lead in finalizing their choice by negotiating terms (pricing, discounts, or flexibility). + Assist with contract finalization and payment processing.
+ Offer ongoing support, ensuring a smooth onboarding process into their selected coworking space. + Collect feedback to improve future service delivery and maintain a long-term relationship.
